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WE ANSWER

CLOUDIX is willing to answer all your questions.

"If you want to know something, ask me. Don't assume, that's how drama starts."

FAQ

Website Design

A website design is quoted based on the needs of each individual project. Every website is unique and we design and develop custom websites specifically for your business.

Cloudix offers a few range of web design packages for your reference. The pricing starts from RM1,800 for a basic plan, RM4,800 for a full fledged corporate website, and RM5,800 for an e-Commerce website.  Most of our sites run in the RM3,000 – RM5,000 range, but can be more or less depending on needs.

content management system (CMS) is a web application that can be used to manage the creation and modification of digital or website content. 

We use WordPress as our main content management system (CMS) to develop websites. WordPress has powered more than 40% of the web. Its huge market share is due to it’s flexibility and ease of use. 

Upon project completion, you can decide whether to continue our on-going support package or you would like to take full control of your website and learn to manage it on your own. We’ll provide you with a training session to help get you on your way.  

Mobile responsive website means when a website is displayed on a mobie device and it automatically adjusts its sizing, layout and proportions. It’s more user-friendly to mobile users! 

and YES, your website will be mobile responsive too!

Our preferred hosting provider is Bluehost.

If you’re having your preferred hosting provider, please share with us! 

 

Of course! Share with us your login credential of the domain provider, we can link it for you! 

We’re just one call away! Can reach us at : +(60) 16 2913 178 or email us at [email protected]

FAQ

Social Media Marketing

Let’s face it: the world’s gone social. In fact, 30% of all time (and counting) spent online is allocated to social media. If you want to get in front of people, social media is the way to do it. Whether you’re interested in brand awareness, sponsored content, or a combination of both, we can help!

The short answer: it depends. While Facebook is a great starting point, we like to get to know each client on an individual basis. Because every brand is unique, deciding which platform(s) to spend time on relies on factors like where your audience is, what products and/or services your business provides and the goals you wish to achieve.

On most platforms, it’s best to post at least twice a week, but some social media outlets are an exception. Twitter and Pinterest can be more frequent if your team has the time and the content to post. At Blue Compass, we post on Twitter daily, whether it’s socializing a blog, office event or relevant curated content. Another great way to stay top-of-mind is utilizing Snapchat, Facebook and Instagram Stories. Stories only last 24 hours, so you have the opportunity to create a sense of urgency and exclusivity with your content without being too excessive.

The saying “the customer is always right” should always apply in your response to negative social media comments.

Once the message is out, all eyes turn to your business as followers wait for a reply, and your other happy customers can see how you handle the feedback. It’s important to remain professional; it can be easy to get caught up in social media feuds between celebrities, but remember that you aren’t them – you are a business.

A post is content you share on social media for your followers to see organically. An ad is a paid post to target an audience outside of your followers based on demographics and interests. Because most social media algorithms limit the number of followers who see your business’ content organically, we recommend promoting important or relevant posts to guarantee more people will see them. Another great indicator of a post that should be promoted is one that performs well organically. If it’s doing well on it’s own, putting money behind it will increase its reach.

A “boosted” post is the most basic advertising you can do on Facebook. They are created by allocating advertising budget to a post already on your business page. When you choose to “boost” an already existing post, more people will see it in their news feed. Boosted or promoted posts are typically used when the goal is to increase audience engagement such as post likes, shares and comments. If you’re looking for a more customized approach to advertising, Facebook Ads are the way to go.

It’s difficult to put an exact number on what your social media marketing budget should be, but there are some limitations in certain platforms. For example, you need to spend at least RM20 each day you advertise on Facebook. Obviously, more spend will usually get you more results, but a little can go a long way. We recommend starting with a lower budget and testing ads to see what works best for your brand.

These Facebook tools allow you to see your pages, ad accounts and performance metrics all in one place. A Facebook Business Manager account is great if you manage many Facebook pages, similar to an advertising agency. It’s also useful for large corporations that have separate Facebook pages for each branch, location or unit within their organization. If you’re placing and managing ads for one single account, Ads Manager is sufficient.

FAQ

Search Engine Optimization (SEO)

Let’s face it: the world’s gone social. In fact, 30% of all time (and counting) spent online is allocated to social media. If you want to get in front of people, social media is the way to do it. Whether you’re interested in brand awareness, sponsored content, or a combination of both, we can help!

The short answer: it depends. While Facebook is a great starting point, we like to get to know each client on an individual basis. Because every brand is unique, deciding which platform(s) to spend time on relies on factors like where your audience is, what products and/or services your business provides and the goals you wish to achieve.

On most platforms, it’s best to post at least twice a week, but some social media outlets are an exception. Twitter and Pinterest can be more frequent if your team has the time and the content to post. At Blue Compass, we post on Twitter daily, whether it’s socializing a blog, office event or relevant curated content. Another great way to stay top-of-mind is utilizing Snapchat, Facebook and Instagram Stories. Stories only last 24 hours, so you have the opportunity to create a sense of urgency and exclusivity with your content without being too excessive.

The saying “the customer is always right” should always apply in your response to negative social media comments.

Once the message is out, all eyes turn to your business as followers wait for a reply, and your other happy customers can see how you handle the feedback. It’s important to remain professional; it can be easy to get caught up in social media feuds between celebrities, but remember that you aren’t them – you are a business.

A post is content you share on social media for your followers to see organically. An ad is a paid post to target an audience outside of your followers based on demographics and interests. Because most social media algorithms limit the number of followers who see your business’ content organically, we recommend promoting important or relevant posts to guarantee more people will see them. Another great indicator of a post that should be promoted is one that performs well organically. If it’s doing well on it’s own, putting money behind it will increase its reach.

A “boosted” post is the most basic advertising you can do on Facebook. They are created by allocating advertising budget to a post already on your business page. When you choose to “boost” an already existing post, more people will see it in their news feed. Boosted or promoted posts are typically used when the goal is to increase audience engagement such as post likes, shares and comments. If you’re looking for a more customized approach to advertising, Facebook Ads are the way to go.

It’s difficult to put an exact number on what your social media marketing budget should be, but there are some limitations in certain platforms. For example, you need to spend at least RM20 each day you advertise on Facebook. Obviously, more spend will usually get you more results, but a little can go a long way. We recommend starting with a lower budget and testing ads to see what works best for your brand.

These Facebook tools allow you to see your pages, ad accounts and performance metrics all in one place. A Facebook Business Manager account is great if you manage many Facebook pages, similar to an advertising agency. It’s also useful for large corporations that have separate Facebook pages for each branch, location or unit within their organization. If you’re placing and managing ads for one single account, Ads Manager is sufficient.

One Stop Services Provider

Check out our other Services

web design

Web Design

CLOUDIX is a top-notch web design company that designs stunning and visually appealing websites.

google ads

Google Ads & SEO

We are the ideal partner for small and medium enterprises looking to improve their online presence and visibility.

branding

Corporate Branding

Our branding services not just making logos, also create professional brand identities for businesses.